At Mia Bella Hair Salon, we are committed to providing exceptional service while ensuring fairness for both our clients and our stylists. Please read the following Terms & Conditions carefully before booking your appointment.
Hair Condition & Additional Charges
• All pricing is based on standard hair conditions. If your hair requires additional time, product, or services due to:
• Excessive regrowth
• Colour correction
• Previously over-processed or damaged hair
• Thick, long, or extra-dense hair
• Box-dyed or uneven colour history
An additional charge may apply. Our stylists will assess your hair during your consultation and discuss any necessary adjustments before proceeding.
Promotional Offers & Director Stylists
Please note that promotional offers and discounted packages do not apply to Director Stylists at either of our locations. As our Director Stylists are highly experienced, in-demand, and often booked out in advance, accepting discounted appointments—especially through online platforms—would make it unviable for them.
If you wish to book with a Director Stylist, standard service pricing will apply. We thank you for understanding and valuing their expertise.
Full Head of Foils Package
The Full Head of Foils Package special offer is valid for new customers only. It cannot be combined with any other special offers or discounted packages. Only one promotion or discount can be applied per booking.
The Brunette Bombshell Package
The Brunette Bombshell Package special offer is valid for new customers only. It cannot be combined with any other special offers or discounted packages. Only one promotion or discount can be applied per booking.
$50 OFF Promo Code
The $50 OFF promo code is valid for new customers only. It cannot be combined with any other special offers or discounted packages. Only one promotion or discount can be applied per booking.
One Offer Per Client Policy
Each promotional offer is strictly limited to one redemption per client, regardless of the number of salon locations operated by Mia Bella Hair Salon. Clients who attempt to redeem the same offer at more than one location may have their second booking cancelled or be required to pay the full standard service rate. This policy is in place to ensure fairness and availability for all new clients.
Consultation & Expectations
• Results may vary depending on your hair history, condition, and previous treatments.
• A consultation may be required before certain services to determine the best approach for your hair goals.
Cancellations & Rescheduling
• No cancellations or changes are allowed within 2 days (48 hours) of the appointment.
• If you are unable to attend, please cancel in a timely manner.
• Cancellations made less than a week before your appointment will incur a charge of 50% of the total booking fee, which will be charged to your credit or debit card.
• Deposits are non-refundable.
Refunds & Adjustments
• Due to the nature of hair services, we do not offer refunds.
• If you are dissatisfied with your results, please contact us within 7 days so we can assess and offer an adjustment if necessary.
• Adjustments will only be considered if the original service guidelines were followed and no external treatments or alterations were made after the appointment.
Late Arrivals
• Arriving more than 15 minutes late may result in a shortened service or rescheduling, subject to availability.
Toner & Maintenance
• Lightening services require toners for the best result. Toners are an additional cost and may require ongoing maintenance.
T&C Apply
• By booking an appointment, you agree to these Terms & Conditions.
• Mia Bella Hair Salon reserves the right to update or modify these terms at any time.